Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live.

The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;


Shipping carrier: FedEx
Shipping time: 7-15 business days. Business days refer to Monday~Friday ( excluded holidays and weekends ), and the time zone is the Eastern Time Zone of USA (GMT-5).
Shipping fee: Free shipping whole store
Shipping from: US Local warehouses
Shipping area: the US only ( Exclude Hawaii, Puerto Rico, and Alaska )

NOTE:
Tax fee: No tax fee whole store
Business days: Monday~Friday ( excluded holidays and weekends ), (GMT-5)The Eastern Time Zone of USA.

Any other question, please contact us at service@patpet.com